Some issues from first use

Ticket ID:
390760b6a27c0b275
Priority:
Normal
Topic:
Bug
Status:
Open
First Name:
Kaiyue
Last Name:
Deng
Due:
06-02-2021 12:00
Hello, My lab has purchased a pellet extruder from your company. We have tried the PLA extrusion test, but PLA couldn't be extruded. We found that the PLA couldn't go into the melt zone, although the screw kept rotating. Do you think the diameter of PLA pellets should be reduced? Also, when I was testing, I didn't add the fan attached to the extruder. Do you think the fan would help the pellets enter into the melt zone, especially the one called thermal shock fan? Thank you!

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